Shipping Policy

Shipping

Every SUTRA piece ships from our atelier in Jaipur, India.

  • Dispatch: in-stock pieces leave the atelier within 2–5 business days of your order.
  • Delivery: tracked and insured international shipping, typically 7–21 business days depending on destination.
  • Tracking: you receive a tracking link by email the day your order ships.
  • Packaging: each piece is secured in a protective box and wrapped in a velvet pouch.
  • Duties & taxes: any import duties or local taxes at the destination are the customer's responsibility.

Questions about your shipment? Write to sutrasalesonline@gmail.com or call +91 99296 15965.