Shipping Policy
Shipping
Every SUTRA piece ships from our atelier in Jaipur, India.
- Dispatch: in-stock pieces leave the atelier within 2–5 business days of your order.
- Delivery: tracked and insured international shipping, typically 7–21 business days depending on destination.
- Tracking: you receive a tracking link by email the day your order ships.
- Packaging: each piece is secured in a protective box and wrapped in a velvet pouch.
- Duties & taxes: any import duties or local taxes at the destination are the customer's responsibility.
Questions about your shipment? Write to sutrasalesonline@gmail.com or call +91 99296 15965.