Contact Us

We are a small atelier, so you reach the people who actually make the jewellery. WhatsApp is fastest.

Talk to us

When we are at the bench

Monday to Saturday, 10:00am – 7:00pm IST (UTC+5:30). Closed Sundays and Indian public holidays.

For a sense of the gap: 10am in Jaipur is 11:30pm the previous evening in New York, 4:30am in London, and 2:30pm in Sydney. (standard time — an hour different when those countries are on summer time.) We answer every message within one business day, usually much sooner.

The atelier

SUTRA
Ram Lala Ji Ka Rasta
Jaipur 302003
Rajasthan, India

Visits are by appointment — message first and we will put the kettle on.

What to send us

  • Sizing — a photo of your thread or ruler measurement. See the size guide.
  • A repair — a photo of the piece and one line about what happened. See Care & Repairs.
  • An order question — your order number.
  • A commission — a reference image and your budget. We do take bespoke work.